Companies / MessageBird (Bird) / incidents

MessageBird (Bird): Elevated Errors with Conversations API

Affected components: Connectivity Platform - Conversations - APIConversations - API

Timeline of updates

1. investigating2026-05-01 20:06 UTC

   We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.

2. identified2026-05-01 21:14 UTC

   The issue has been identified and a fix is being implemented.

3. resolved2026-05-01 21:37 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON