# MessageBird (Bird): Elevated Errors with Conversations API

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-01 20:06 UTC · Resolved: 2026-05-01 21:37 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Connectivity Platform - Conversations - API, Conversations - API
- [Vendor status page: https://stspg.io/1zxdk22v28q6](https://stspg.io/1zxdk22v28q6)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **investigating** 2026-05-01 20:06 UTC: We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
- **identified** 2026-05-01 21:14 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-05-01 21:37 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/messagebird-bird/incidents/s7cckncd5w7l · Markdown: https://rewindex.com/company/messagebird-bird/incidents/s7cckncd5w7l.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/s7cckncd5w7l · Generated 2026-10-18T11:28:48.073Z