Companies/MessageBird (Bird)/Incidents

MessageBird (Bird): Bird.com Platform: Increased 5xx errors and delivery deliays

Affected components: Bird Platform

Timeline of updates

1. investigating2026-10-05 18:18 UTC

   We are currently investigating an increase in 5xx errors and delayed email deliveries. Please note: There is no impact to our Marketing Platform or SparkPost APIs.

2. identified2026-10-05 18:40 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-10-05 19:11 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-10-05 19:12 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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