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CompaniesMessageBird (Bird)Incidents

MessageBird (Bird): Whatsapp sending is degraded

MinorStatus: resolvededitedStarted Resolved (28 min)3 updatesstatus.bird.com (opens in new tab)

Affected components: Bird Platform

Timeline of updates

  1. identified

    We are currently pushing a fix for an issue we noticed with a some Whatsapp messages not getting sent.

  2. monitoring

    The backlog has caught up. All messages have been sent. We are monitoring to ensure the fix holds.

  3. resolved

    This incident has been resolved. All messages have been sent.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).

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