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MessageBird (Bird): Degrade performance with Contacts

Affected components: Contacts - EuropeCRM - Contacts - Europe

Timeline of updates

1. investigating2025-12-04 16:16 UTC

   We are currently investigating a degraded performance with Contacts In the EU region which impacts but is not limited to Contacts pages, Journeys and Flows.

2. monitoring2025-12-04 17:14 UTC

   The degradation has been mitigated and all service functionality has been fully restored.

3. resolved2025-12-05 09:31 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON