Mercury: Website Login Issues for Payroll Business Banking Users

No impact listedStatus: resolvedStarted 2026-10-27 14:15 UTCResolved 2026-10-27 14:15 UTC (0 min)1 updatestatus.mercury.com

Timeline of updates

resolved2026-10-27 14:15 UTC
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website.
The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 27
First version captured 15:53 UTC
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on Oct 28, 00:41 UTC. Record hash 4af61752443fdf4f…
Download proof

Impact, status and times are the vendor’s own, as last archived. View on status.mercury.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Mercury, started 2026-10-27 14:15 UTC, resolved after 0 min, 1 update(s).

Title: Website Login Issues for Payroll Business Banking Users
Vendor: Mercury
Date: 2026-10-27 14:15 UTC
URL: https://rewindex.com/company/mercury/incidents/01M5Z0KCEZNCBDTWGVQSQK7SE6

Mercury profile Recent Mercury incidents All outages on October 27, 2026 Mercury in October 2026 Markdown JSON