Companies / Matillion / incidents

Matillion: Some Paygo customers experiencing licensing issues

Affected components: Hub

Timeline of updates

1. investigating2026-09-01 03:24 UTC

   We have received reports that multiple Paygo customers are experiencing license related outages and are actively investigating.

2. identified2026-09-01 04:21 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2026-09-01 04:55 UTC

   A fix has been implemented and we are monitoring the results.

4. investigating2026-09-01 05:33 UTC

   We are currently investigating this issue.

5. resolved2026-09-01 08:09 UTC

   This incident has now been resolved

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON