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Mapbox: Traffic Maps v1, Matrix API - Delayed Live Traffic Updates

MinorStatus: resolvedStarted Resolved (-428 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates.

    Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration.

    This issue is now resolved and all services are restored.

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Cite this

Status incident (vendor impact label: minor) posted by Mapbox, started 2025-06-03 02:07 UTC, resolved after -428 min, 1 update(s).

Title
Traffic Maps v1, Matrix API - Delayed Live Traffic Updates
Vendor
Mapbox
Date
URL
https://rewindex.com/company/mapbox/incidents/sxhc7rb2dts5

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