rewindex

CompaniesMapboxIncidents

Mapbox: Delayed live traffic updates on Navigation APIs

MinorStatus: resolvedStarted Resolved (-506 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Customers using the NavSDK, Directions, and Map Matching APIs in the AP-southeast-2 region may have received stale traffic information in ETA and Visual Map, including live incidents. This issue began around 14:45 UTC and ended around 18:30 UTC. The root cause is under investigation and we are monitoring.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Mapbox, started 2023-09-26 23:56 UTC, resolved after -506 min, 1 update(s).

Title
Delayed live traffic updates on Navigation APIs
Vendor
Mapbox
Date
URL
https://rewindex.com/company/mapbox/incidents/l91z0hv1wpvj

Mapbox profileRecent Mapbox incidentsAll outages on September 26, 2023Mapbox in September 2023MarkdownJSON