Mailjet: Latency and login issues with Mailjet Application

MinorStatus: resolvedStarted 2025-10-01 08:12 UTCResolved 2025-10-02 00:42 UTC (17 h)6 updatesstspg.io

Affected components: Statistics DisplayMailjet AppEvent API

Timeline of updates

investigating2025-10-01 08:12 UTC
We are currently investigating this issue.
monitoring2025-10-01 09:08 UTC
A fix has been implemented and we are monitoring the results.
monitoring2025-10-01 10:56 UTC
We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.
monitoring2025-10-01 11:15 UTC
We are continuing to monitor for any further issues.
monitoring2025-10-01 20:30 UTC
We are continuing to actively monitor the system.
resolved2025-10-02 00:42 UTC
This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 19
First version captured 18:53 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash 37274f82a3e7caaf…
Download proof

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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