# Mailjet: Latency and login issues with Mailjet Application

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-01 08:12 UTC · Resolved: 2025-10-02 00:42 UTC · Duration: 17 h
- Updates: 6 · Affected components: Statistics Display, Mailjet App, Event API
- [Vendor status page: https://stspg.io/kfdyk93ykqfm](https://stspg.io/kfdyk93ykqfm)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2025-10-01 08:12 UTC: We are currently investigating this issue.
- **monitoring** 2025-10-01 09:08 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-10-01 10:56 UTC: We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.
- **monitoring** 2025-10-01 11:15 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2025-10-01 20:30 UTC: We are continuing to actively monitor the system.
- **resolved** 2025-10-02 00:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailjet/incidents/80ghxpxd7lgj · Markdown: https://rewindex.com/company/mailjet/incidents/80ghxpxd7lgj.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/80ghxpxd7lgj · Generated 2026-10-20T01:32:07.498Z