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CompaniesMailjetIncidents

Mailjet: Intermittent Authentication Issues

No impact listedStatus: resolvedStarted Resolved (1.1 h)4 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are currently investigation issues with authentication with our API and SMTP services.

  2. identified

    We've identified the root cause of the issue and we are currently working on it's resolution

  3. monitoring

    A fix has been implemented and we are currently monitoring the results

  4. resolved

    The incident has been resolved

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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