# Mailjet: Intermittent Authentication Issues

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-04-05 19:03 UTC · Resolved: 2022-04-05 20:07 UTC · Duration: 1.1 h
- Updates: 4
- [Vendor status page: https://stspg.io/75vqlpjvk7dw](https://stspg.io/75vqlpjvk7dw)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2022-04-05 19:03 UTC: We are currently investigation issues with authentication with our API and SMTP services.
- **identified** 2022-04-05 19:18 UTC: We've identified the root cause of the issue and we are currently working on it's resolution
- **monitoring** 2022-04-05 19:27 UTC: A fix has been implemented and we are currently monitoring the results
- **resolved** 2022-04-05 20:07 UTC: The incident has been resolved


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Canonical: https://rewindex.com/company/mailjet/incidents/7ttj8w7026c0 · Markdown: https://rewindex.com/company/mailjet/incidents/7ttj8w7026c0.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/7ttj8w7026c0 · Generated 2026-10-20T01:32:20.272Z