Mailjet: The application is unreliable for some customers.
Affected components: Mailjet App
Timeline of updates
- investigating
We're noticing some issues with how the application is performing. The team has started the investigation. We will provide an update as soon as the issue is identified.
- identified
We're still investigating the issue. Our team identified a potential root cause and we're working on its resolution.
- identified
We are continuing to work on a fix for this issue.
- identified
We are continuing to work on a fix for this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).