Loops: Delay in email metric processing
Affected components: App
Timeline of updates
- investigating
Email metrics may be slow to appear or not appear on refresh. We are currently investigating the issue.
- identified
We're continuing to make progress processing a backlog of email metrics.
- resolved
The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).