Loops: Outbound Webhooks
Affected components: Webhooks
Timeline of updates
- investigating
We are investigating issues with delivery of outbound webhooks
- resolved
This incident has been resolved.
- postmortem
Between approximately 13:42 and 14:18 UTC attempted webhook deliveries failed while our webhooks database was unavailable due to an unplanned outage. Webhooks messages during that period were lost and will not be delivered. We’ve prioritized work to make webhooks more resilient to this sort of failure. Email message sending was not impacted during this event.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:53 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
97e9eba918b3a564…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).