# Loops: Outbound Webhooks

- Impact (vendor’s label): minor
- Status: postmortem
- Started: 2025-10-14 13:57 UTC · Resolved: 2025-10-14 14:43 UTC · Duration: 46 min
- Updates: 3 · Affected components: Webhooks
- [Vendor status page: https://stspg.io/1tyf54pgxhh6](https://stspg.io/1tyf54pgxhh6)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2025-10-14 13:57 UTC: We are investigating issues with delivery of outbound webhooks
- **resolved** 2025-10-14 14:43 UTC: This incident has been resolved.
- **postmortem** 2025-10-14 14:44 UTC: Between approximately 13:42 and 14:18 UTC attempted webhook deliveries failed while our webhooks database was unavailable due to an unplanned outage. Webhooks messages during that period were lost and will not be delivered. We’ve prioritized work to make webhooks more resilient to this sort of failure. Email message sending was not impacted during this event.


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Canonical: https://rewindex.com/company/loops/incidents/r8jjjpcc418g · Markdown: https://rewindex.com/company/loops/incidents/r8jjjpcc418g.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/r8jjjpcc418g · Generated 2026-10-20T01:31:09.097Z