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Loom: Issues with Recording on Loom Chrome Extension

No impact listedStatus: resolvedStarted Resolved (0 min)1 updateloom.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    From 5:20AM to 3:45PM UTC today some customers using the Loom Chrome Extension experienced issues with recording. Looms recorded during this time may show up in the library but will not be playable. Unfortunately we are unable to recover these videos. If you are still experiencing this issue please make sure you are recording with extension version 5.5.121.

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Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Loom, started 2025-09-08 21:46 UTC, resolved after 0 min, 1 update(s).

Title
Issues with Recording on Loom Chrome Extension
Vendor
Loom
Date
URL
https://rewindex.com/company/loom/incidents/vvmxb2b7b9q5

Loom profileRecent Loom incidentsAll outages on September 8, 2025Loom in September 2025MarkdownJSON