Loom: Confluence, Jira Mobile and Forge users may experience authentication issues
Affected components: AuthenticationLoom AIRecordingViewing
Timeline of updates
- investigating
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner. - investigating
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner. - resolved
Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
415639ba6dd3ed71…
Impact, status and times are the vendor’s own, as last archived. View on loom.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Loom, started 2026-02-03 10:50 UTC, resolved after 0 min, 3 update(s).
- Title
- Confluence, Jira Mobile and Forge users may experience authentication issues
- Vendor
- Loom
- Date
- URL
- https://rewindex.com/company/loom/incidents/66j7y86z8mfh
Loom profileRecent Loom incidentsAll outages on February 3, 2026Loom in February 2026MarkdownJSON