LogRocket: Search Performance Degradation
Affected components: DashboardMetricsIssues
Timeline of updates
- identified
We are working with our vendor to resolve performance issues with our primary search database. The issue is impacting performance of searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.
- resolved
We've worked around the issue, and will be performing a larger maintenance overnight but at this time the issue appears to be resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6f519914cce15fce…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by LogRocket, started 2022-10-24 19:59 UTC, resolved after 5.5 h, 2 update(s).
- Title
- Search Performance Degradation
- Vendor
- LogRocket
- Date
- URL
- https://rewindex.com/company/logrocket/incidents/lw7v9sqt6g61
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