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Linear: EU sync failure
Linear reported a critical EU sync outage starting 2026-09-27 00:55 UTC; the incident record lasted 4 days 16 h, closing 2026-10-01 17:50 UTC. Linear identified a faulty deployment; a restart restored access and offline syncing by 09-27 11:15 UTC. Linear said user impact ended then and later published a post-mortem.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: EU Region – Linear application
Timeline of updates
- investigating
We are investigating an outage with our EU server. We'll post updates here as soon as possible.
- monitoring
We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues. Given the scope and impact of the incident, we will follow up with a detailed post-mortem.
- resolved
The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to support@linear.app: mailto:support@linear.app if you are experiencing issues. We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.
- resolved
We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future: https://linear.app/docs/eu-sync-outage
Rewindex changes for this incident
- Critical incident: EU sync failure 2026-09-27 00:55 UTC
Impact, status and times are the vendor’s own, as last archived. View on linearstatus.com (opens in new tab). Linear profile · Recent Linear incidents · Markdown · JSON