CompaniesLightstep (ServiceNow Cloud Observability)Incidents
Lightstep (ServiceNow Cloud Observability): Lightstep web application is unavailable
Affected components: Observability - Web UI - DashboardsUS - DashboardsObservability - Web UI - Service DirectoryUS - Service DirectoryObservability - Web UI - NotebooksUS - NotebooksObservability - Web UI - ExplorerUS - ExplorerObservability - Web UI - Change IntelligenceUS - Change Intelligence
Timeline of updates
- identified
We have identified the issue and are deploying a fix.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Lightstep (ServiceNow Cloud Observability) profileRecent Lightstep (ServiceNow Cloud Observability) incidentsMarkdownJSON