Companies Lightstep (ServiceNow Cloud Observability)Incidents

Lightstep (ServiceNow Cloud Observability): Failures ingesting Cloudwatch metrics

No impact listedStatus: resolvedStarted 2022-12-13 21:56 UTCResolved 2022-12-13 23:20 UTC (1.4 h)3 updatesstspg.io

Affected components: Observability - Data Ingestion - MetricsUS - Metrics

Timeline of updates

identified2022-12-13 21:56 UTC
The issue has been identified and a fix is being implemented.
monitoring2022-12-13 22:09 UTC
A fix has been implemented and we are monitoring the results.
resolved2022-12-13 23:20 UTC
This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 19
First version captured 18:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash 1bc2d14b7fe49f56…
Download proof

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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