# Lightstep (ServiceNow Cloud Observability): Failures ingesting Cloudwatch metrics

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-13 21:56 UTC · Resolved: 2022-12-13 23:20 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: Observability - Data Ingestion - Metrics, US - Metrics
- [Vendor status page: https://stspg.io/jz6j5rvzdllv](https://stspg.io/jz6j5rvzdllv)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **identified** 2022-12-13 21:56 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-12-13 22:09 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-12-13 23:20 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightstep/incidents/k6x9jw0k5mzl · Markdown: https://rewindex.com/company/lightstep/incidents/k6x9jw0k5mzl.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/k6x9jw0k5mzl · Generated 2026-10-20T02:21:19.103Z