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CompaniesLightstep (ServiceNow Cloud Observability)Incidents

Lightstep (ServiceNow Cloud Observability): Alerts tab loading slowly

MinorStatus: resolvedStarted Resolved (3.3 h)3 updatesstspg.io (opens in new tab)

Affected components: US - Observability - Alerting - US - Unified AlertingUS - Unified Alerting

Timeline of updates

  1. investigating

    The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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