# Lightstep (ServiceNow Cloud Observability): Alerts tab loading slowly

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-19 13:15 UTC · Resolved: 2025-08-19 16:32 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: US - Observability - Alerting - US - Unified Alerting, US - Unified Alerting
- [Vendor status page: https://stspg.io/jfgyjxd5kb11](https://stspg.io/jfgyjxd5kb11)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **investigating** 2025-08-19 13:15 UTC: The Cloud Observability team has been notified and are investigating an issue with the alerts tab loading slowly on the main website.
- **monitoring** 2025-08-19 14:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-08-19 16:32 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightstep/incidents/7ktb1p5jsf4v · Markdown: https://rewindex.com/company/lightstep/incidents/7ktb1p5jsf4v.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/7ktb1p5jsf4v · Generated 2026-10-20T01:30:40.704Z