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Lightstep (ServiceNow Cloud Observability): Arrow Ingestion Traffic Degrading

No impact listedStatus: resolvedStarted Resolved (1.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Observability - Data Ingestion - Trace AssemblyUS - Trace Assembly

Timeline of updates

  1. monitoring

    Arrow ingestion is degraded due to a traffic spike and an overflow from ingestion. We have identified the issue and have scaled our ingestion, nodes, number of connections, and are monitoring the span ingestion for arrow.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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