# Lightstep (ServiceNow Cloud Observability): Arrow Ingestion Traffic Degrading

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-26 17:32 UTC · Resolved: 2024-09-26 18:36 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Observability - Data Ingestion - Trace Assembly, US - Trace Assembly
- [Vendor status page: https://stspg.io/vzj6p0w6rknk](https://stspg.io/vzj6p0w6rknk)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **monitoring** 2024-09-26 17:32 UTC: Arrow ingestion is degraded due to a traffic spike and an overflow from ingestion. We have identified the issue and have scaled our ingestion, nodes, number of connections, and are monitoring the span ingestion for arrow.
- **resolved** 2024-09-26 18:36 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightstep/incidents/5r0ynbq4wy5w · Markdown: https://rewindex.com/company/lightstep/incidents/5r0ynbq4wy5w.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/5r0ynbq4wy5w · Generated 2026-10-20T01:31:06.908Z