Lever: API key generation issues in EU data center
Lever reported a major outage preventing new API key generation in its EU environment (EUDC); existing EU API connections may also have been impacted, while non-EU environments were unaffected. It started at 2026-04-17 17:45 UTC and was resolved at 2026-04-17 18:53 UTC, lasting 1 h 7 min.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: EU Data Center - LeverTRM - Integration API & WebhooksIntegration API & Webhooks
Timeline of updates
- investigating
We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly
- resolved
This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.
Rewindex changes for this incident
- Major incident: API key generation issues in EU data center 2026-04-17 17:45 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lever profile · Recent Lever incidents · Markdown · JSON