Jupyter (Anaconda) change history: Authenticated users receiving a 500 error

Anaconda.org reported a critical outage in which authenticated users received 500 errors, making the UI unusable, from 2024-09-24 16:09 UTC to 2024-09-24 16:49 UTC (40 min). The vendor identified the authentication issue’s root cause on the backend and confirmed anaconda.org was functioning correctly again.