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Jira: Automation for Jira rules are not processing

Impact: majorStatus: resolvedStarted Resolved (40 min)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 05:50 UTC to 10:45 UTC, few customers experienced Automation for Jira rules getting stuck for Jira Service Management & Jira Software. The root cause was due to a code change that caused issues with "Send Web Request" action. We have deployed a fix to resolve the issue and have verified that the services have recovered.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON