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Jira: Some enterprise customers are unable to create new sites

Impact: majorStatus: resolvedStarted Resolved (2.8 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 2024-05-03 14:00 UTC to 2024-05-08 09:0 UTC, Jira Software customers experienced issues while attempting to create a new site / add new product. The root cause was a software bug that caused the service to be unavailable. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON