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Jira: Smart values not replaced in Automation rules with Send web request action

Impact: majorStatus: resolvedStarted Resolved (2.1 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 11:28:00 UTC on 22/Dec/24 to 16:41:00 UTC on 23/Dec/24, we experienced a problem when running Automation rules for Confluence, Jira Service Management, and Jira that prevented rules that contained a Send Web Request action with Smart Values from completing successfully. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON