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Jira: Elevated Internal Server Errors 500 for some tenants

Impact: majorStatus: resolvedStarted Resolved (3 d)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    We migrated the high traffic tenants to a different RDS instance to stop the DB saturation. This issue is now resolved.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON