# Jira: Elevated Internal Server Errors 500 for some tenants

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-20 20:16 UTC · Resolved: 2023-03-23 19:21 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/jz02836pc5s8](https://jira-software.status.atlassian.com/incidents/jz02836pc5s8)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2023-03-23 19:21 UTC: We migrated the high traffic tenants to a different RDS instance to stop the DB saturation. This issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/jz02836pc5s8 · Markdown: https://rewindex.com/company/jira/incidents/jz02836pc5s8.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/jz02836pc5s8 · Generated 2026-10-18T10:35:55.152Z