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Jira: Customer and User search is failing for some Atlassian Cloud instances.

Impact: majorStatus: resolvedStarted Resolved (11 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 03-09-2020 01:56 UTC to 03-09-2020 13:34 UTC, we experienced issue with searching customers and users for Atlassian Jira Cloud. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON