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Jira: Jira responding with 500 error for some Jira customers

Impact: majorStatus: resolvedStarted Resolved (3.8 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 08:30 - 12:00 UTC, we experienced 500 errors for Jira Work Management, Jira Service Management, and Jira for some customers. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON