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Jira: Issues with incoming mail handlers duplicating

Impact: majorStatus: resolvedStarted Resolved (6 d)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    We have reached out to all affected customers on this incident. For a large majority, we have provide their duplicated issue keys to identify and take corrective action. There is a small percentage of affected customers that we are in contact with to provide further analysis on their duplicated tickets. We are continuing to assist any customers that require additional information or any related queries on this incident. Please reply through your ticket and our support team will be happy to assist you. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON