Jira change history: Issues accessing multiple Atlassian products in some regions

A critical outage made Jira Cloud, Jira Service Management and Confluence unavailable to affected users in Western Europe and Southeast APAC. The incident ran from 2026-08-27 04:22 UTC to 2026-08-27 05:16 UTC (53 min); Atlassian rolled out a fix, and its postmortem attributed the disruption to a defective proxy routing-layer code change.