Jira change history: Jira : Incoming emails partial outage

Jira reported a major outage affecting Jira and JSM customers using Microsoft OAuth to create tickets from email: incoming email could not be read. It started at 2026-06-19 22:46 UTC and was resolved at 2026-06-26 05:13 UTC, lasting 6 days 6 h. New email processing was fixed; affected customers were instructed to re-authorize their Microsoft mail server.