Companies/Jina AI/Incidents

Jina AI: Degraded performance: jina-clip-v2

Affected components: Embedding Models - jina-clip-v2jina-clip-v2

Timeline of updates

1. investigating2026-09-26 04:35 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12606ms (baseline: 12606ms) - Current error rate: 0.70% (baseline: 0.70%) - Request count (5min): 1001 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12606ms (SLO: 5000ms)

2. investigating2026-09-26 04:40 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 13144ms (baseline: 13144ms) - Current error rate: 0.13% (baseline: 0.13%) - Request count (5min): 3093 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=13144ms (SLO: 5000ms)

3. investigating2026-09-26 04:45 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12817ms (baseline: 12817ms) - Current error rate: 0.16% (baseline: 0.16%) - Request count (5min): 3221 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12817ms (SLO: 5000ms)

4. investigating2026-09-26 04:50 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12665ms (baseline: 12665ms) - Current error rate: 0.34% (baseline: 0.34%) - Request count (5min): 3231 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12665ms (SLO: 5000ms)

5. investigating2026-09-26 04:55 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12014ms (baseline: 12014ms) - Current error rate: 0.31% (baseline: 0.31%) - Request count (5min): 3239 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12014ms (SLO: 5000ms)

6. investigating2026-09-26 05:00 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12479ms (baseline: 12479ms) - Current error rate: 0.25% (baseline: 0.25%) - Request count (5min): 2851 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12479ms (SLO: 5000ms)

7. investigating2026-09-26 05:10 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11339ms (baseline: 11339ms) - Current error rate: 1.01% (baseline: 1.01%) - Request count (5min): 696 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11339ms (SLO: 5000ms)

8. investigating2026-09-26 05:15 UTC

   Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12051ms (baseline: 12051ms) - Current error rate: 1.31% (baseline: 1.31%) - Request count (5min): 458 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12051ms (SLO: 5000ms)

9. resolved2026-09-26 05:20 UTC

   Service has recovered. Error rate: 0.00%

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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