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Iterable: Elevated API Error Rates in US Region

Affected components: Global API SuccessGlobal API Ingestion

Timeline of updates

1. investigating2026-04-14 18:02 UTC

   We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.

2. monitoring2026-04-14 18:46 UTC

   We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.

3. monitoring2026-04-14 19:17 UTC

   Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.

4. monitoring2026-04-14 20:27 UTC

   We are continuing to monitor for any further issues.

5. resolved2026-04-14 20:37 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON