# Iterable: Elevated API Error Rates in US Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-14 18:02 UTC · Resolved: 2026-04-14 20:37 UTC · Duration: 2.6 h
- Updates: 5 · Affected components: Global API Success, Global API Ingestion
- [Vendor status page: https://stspg.io/0994kfq3nxtj](https://stspg.io/0994kfq3nxtj)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **investigating** 2026-04-14 18:02 UTC: We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.
- **monitoring** 2026-04-14 18:46 UTC: We are seeing improved success rates on the Register Device and Target endpoints.  Our engineering team is continuing to work on other endpoints including Bulk Update.  Next update within 30 minutes.
- **monitoring** 2026-04-14 19:17 UTC: Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update.  Next update in 60 minutes.
- **monitoring** 2026-04-14 20:27 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-04-14 20:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/rvh94104lxmh · Markdown: https://rewindex.com/company/iterable/incidents/rvh94104lxmh.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/rvh94104lxmh · Generated 2026-10-18T12:40:59.637Z