Companies / Iterable / incidents

Iterable: Website Degraded

Affected components: Global Web Application

Timeline of updates

1. investigating2024-11-20 15:34 UTC

   From 4:45 AM to 5:45 AM PT, we saw errors and slowness reaching app.iterable.com. Accessing all areas of the platform may have been met with slow loads, but sends and logins are not affected. The engineering team is currently investigating and we will update at 8:30am PT.

2. monitoring2024-11-20 16:51 UTC

   Iterable Engineering has confirmed that we've recovered from the errors that were previously noted as reaching app.iterable.com. Users should be seeing platform speeds return to normal. Engineering is continuing to monitor and put preventative measures in place, but if you are still seeing any impact with Iterable pages loading slowly please reach out to support@iterable.com

3. resolved2024-11-20 20:33 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON