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Iterable: API Update Timing Out

Affected components: Global API Success

Timeline of updates

1. investigating2026-01-01 22:05 UTC

   API Update is experiencing timeouts starting at 11:00 AM PST. The Engineering team is investigating. Next update at 3:00 PM PST.

2. monitoring2026-01-01 22:59 UTC

   API Update has recovered. The engineering team will continue to monitor—next update on January 2nd, at 9 AM PST.

3. monitoring2026-01-02 17:28 UTC

   API Update is stable. The engineering team will continue to monitor. Next update at 12:00 PM PST.

4. resolved2026-01-02 19:58 UTC

   The engineering team determined that the issue has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Iterable profile · Recent Iterable incidents · Markdown · JSON