# Iterable: API Update Timing Out

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-01 22:05 UTC · Resolved: 2026-01-02 19:58 UTC · Duration: 22 h
- Updates: 4 · Affected components: Global API Success
- [Vendor status page: https://stspg.io/lm4jsrtpmtz9](https://stspg.io/lm4jsrtpmtz9)
- [Company: Iterable](https://rewindex.com/company/iterable.md)

## Timeline of updates

- **investigating** 2026-01-01 22:05 UTC: API Update is experiencing timeouts starting at 11:00 AM PST. The Engineering team is investigating. Next update at 3:00 PM PST.
- **monitoring** 2026-01-01 22:59 UTC: API Update has recovered. The engineering team will continue to monitor—next update on January 2nd, at 9 AM PST.
- **monitoring** 2026-01-02 17:28 UTC: API Update is stable. The engineering team will continue to monitor. Next update at 12:00 PM PST.
- **resolved** 2026-01-02 19:58 UTC: The engineering team determined that the issue has been resolved.


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Canonical: https://rewindex.com/company/iterable/incidents/4489m3jfsdmj · Markdown: https://rewindex.com/company/iterable/incidents/4489m3jfsdmj.md · JSON: https://rewindex.com/api/v1/companies/iterable/incidents/4489m3jfsdmj · Generated 2026-10-18T12:20:27.742Z