Companies / Iterable / changes
Iterable change history: Event-Triggered Journeys Delays Ingesting New Users
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Event-Triggered Journeys Delays Ingesting New Users Iterable reported major delays ingesting new users into Event-Triggered Journeys from 2024-12-31 14:29 UTC to 2024-12-31 18:25 UTC, lasting 3 h 55 min. Errors in workflow-entrance-trigger pods caused a backlog; Iterable updated the service and scaled up pods, then confirmed the backlog was drained. Scheduled Journeys and API Triggered Journeys were unaffected. | Major incident |