Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): 504 responses to queries in us-east-1

Affected components: API QueriesCloud Serverless: AWS, US-East-1 - API Queries

Timeline of updates

1. investigating2025-09-24 16:00 UTC

   We are investigating an issue which may cause intermittent 504 responses to some queries.

2. monitoring2025-09-24 17:10 UTC

   Increased error rates have cleared. We are continuing to monitor.

3. monitoring2025-09-24 18:10 UTC

   We are continuing to monitor for any further issues.

4. resolved2025-09-24 19:21 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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