Companies/InfluxData (InfluxDB Cloud)/Incidents

InfluxData (InfluxDB Cloud): Degraded Query Performance For Multiple Cloud Dedicated Clusters

Affected components: API ReadsCloud Dedicated - API Reads

Timeline of updates

1. investigating2025-12-09 16:19 UTC

   we are investigating reports of a higher rate of query errors than normal in multiple Cloud Dedicated clusters

2. monitoring2025-12-09 17:36 UTC

   Query performance is back to normal, but the team is continuing to investigate the issue

3. investigating2025-12-09 20:15 UTC

   We are continuing to investigate this issue.

4. investigating2025-12-09 20:18 UTC

   We are continuing to investigate this issue.

5. resolved2025-12-09 22:11 UTC

   Query error rates have returned to normal levels

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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