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imgix: Investigating increased latency for cache misses in the EU region

MinorStatus: resolvedStarted Resolved (1.8 h)4 updatesstspg.io (opens in new tab)

Affected components: Rendering Infrastructure

Timeline of updates

  1. investigating

    We are investigating increased latency for cache misses in the EU region.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    Latency has returned to normal for the affected EU region. We will continue to monitor the situation.

  4. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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